Your systems already exist. They just don’t talk to each other.
We build the layer that connects your CRM, ERP, accounting, inventory and website into one flow. It becomes the operational nervous system of the company.
Someone in your company is retyping the same order into three systems right now.
Knowhaa finds the work that shouldn’t exist inside a business, and removes it. What that takes varies. The result doesn’t.
Book a free process analysis call
30 minutes. No preparation. You keep the findings.
You already know where it hurts
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The price list lives in four files, and one of them is wrong.
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Someone spends every Thursday afternoon re-keying orders that already exist in another system.
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The person who knows how the quoting really works is on holiday, so quoting stops.
Knowhaa works with established companies of roughly 5 to 200 people that already run on real software.
Most companies don’t need more software.They need less unnecessary work.
What removing the work looks like in practice
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Process analysis
We map how the company runs day to day, not how the org chart says it does. Bottlenecks, duplicate entry, waiting and rework get named and ranked by what they cost.
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Automation
Quotes, invoices, document handling, reporting, scheduling. The repetitive work goes away, and the people who were doing it get their week back.
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Custom software
Internal tools shaped around how your business already works, instead of a product you have to reorganise around. Dashboards, portals, inventory, service management.
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Assistants that take the repeat work
Sales, support, proposals, inventory, internal knowledge. Each one has a defined job and works inside your existing systems. They take work off people, not jobs from them.
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Websites that do a job
A site that generates leads and answers the questions your sales people keep repeating. Wired into the systems behind it, so an enquiry arrives as a record instead of an email someone has to retype.
How it works
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Process analysis
We sit with the people doing the work and watch how it happens.
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Find the friction
Bottlenecks, duplicate entry, waiting, rework. Ranked by what each one costs you.
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Build
The smallest thing that removes it. AI only where AI genuinely wins.
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Measure
We check it worked, then look for the next one. Improvement compounds.
The work
How one business stopped doing work it never needed to do.
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Mercurius Baltic
Waldorf education materials · B2B and B2C distribution across the Baltics
- Before
- Nobody could say who owed what. The webshop knew one set of prices, the spreadsheets knew another, and every quote and invoice was assembled by hand in Word.
- What we built
- A back-office system that keeps the storefront, the supplier and the accounting side in step. Catalogue and customers sync both ways, and quote to order to invoice runs on top of live data.
- After
- One system instead of three. Nothing gets retyped, prices are right everywhere at once, and the answer to “what does this customer owe us” takes a second.
Founder Edgars Bercis
Sales, logistics, service and operations, run from the inside for over 20 years.
- Founder-led. You deal directly with the person doing the analysis.
- Confidential. We work under NDA.
Why Knowhaa
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Four disciplines most firms split apart: consulting, software, integration, AI.
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Practical AI over impressive AI. Automation wins when automation is enough.
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You keep your ERP, your CRM, your accounting. We make them work together, one piece at a time.
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You own what we build. Your code, your data, standard tools, no lock-in.
Start with the analysis
Thirty minutes on how your business actually runs. You leave with what we found, whether or not you ever hire us.
Book a free process analysis call
30 minutes. No preparation. You keep the findings.
Calls in Latvian or English.
Or write to me and describe what’s slowing you down: edgars@knowhaa.com